Shipping & Returns
We want your experience with MILORA to feel clear, reliable, and easy from checkout to delivery. Below is an overview of our shipping and returns information.
Order Processing
Orders are usually processed within 1–3 business days after payment is confirmed. Processing times may be slightly longer during holidays, promotions, or high-volume periods.
Shipping Destinations
MILORA currently ships to selected countries and regions available at checkout. Shipping options may vary depending on destination.
Estimated Delivery Times
Estimated delivery times vary by destination, local carrier performance, customs handling, and seasonal demand. Delivery estimates shown at checkout are the most accurate guide at the time of purchase.
Tracking
Tracking information will be provided when available once your order has been shipped. Please allow some time for tracking updates to appear after dispatch.
Incorrect or Damaged Items
If your item arrives damaged, incorrect, or if there is a problem with your order, please contact us as soon as possible after delivery. Include your order number and clear photos so we can review the issue quickly.
Returns
If you would like help with a return-related issue, please contact us before sending anything back. Items sent back without prior approval may not be accepted.
Return Conditions
Returned items must be unworn, unused, and in their original condition whenever applicable. For hygiene, personalization, or product-specific reasons, some items may not be eligible for return.
Personalized Items
Personalized or customized items may not be eligible for return unless they arrive damaged or incorrect.
Refunds
If a refund is approved, it will be issued to the original payment method. Please allow several business days for the refund to appear, depending on your payment provider.
Need Help?
For shipping, returns, or order questions, contact us at support@milorajewels.com or visit our Contact Us page. Including your order number helps us assist you faster.